plumbing leak in kitchen sink
If they weren't good, I would not hire them. After all these years.
The pilot in my hot water heater had gone out and by watching You Tube videos we had diagnosed the problem - a malfunctioning thermocoupler.
The first plumber told me they only installed gas hwh and that I should call an hvac company. Of course, the first company probably didn't want to do such a small job because the hvac company told me rather tersely that it was a plumbing job. I went to the list and saw that a plumber we used for 20 years was there, Bottazzi plumbing. I called about 11 am and by 1:30 pm the plumber was in my home and within twenty minutes diagnosed the thermocoupler and replaced it. Heavenly, after two days of frustration, we had hot water again. I knew I should have called them first, however I wanted to try someone new on the list. I should have known better. While they aren't the cheapest company, the old adage-you get what you pay for - certainly applied. We first used Steve over twenty years ago and he and his crew are as reliable and customer friendly as they were the first time we used them. As I said they aren't bargain central nor do they gouge you either. They stand by their work and their time estimates are right on the money which helps with two working parents. They know which products to recommend as far as the availability of parts- while a faucet may look beautiful I would have been waiting weeks for parts. If you want reliable, neat, professional and very knowledgeable contact Steve at Bottazzi plumbing. One of his staff, Frank, is our personal favorite as he is quick, bright and is not bothered by pets. We have three dogs who always think they are the apprentices of any tradespeople and even though I count them as family , a chubby English bulldog and a 110 lb drooling bullmastiff can be annoying when trying to focus. Frank never gets bothered and just goes with the flow. By now I have learned to be polite and lock them in the crates as barking is far less annoying. Next week I need a toilet installed and I won't bother contacting anyone but Bottazzi plumbing.
Replaced 40-gallon, gas hot water tank
We were very lucky to be able to have a plumber come out for same day on a Monday. When I first called I spoke with Steve, who was extremely friendly, professional and patient with my questions. He was able to give an estimate over the phone too. Nick came out to do the service and was here within a couple hours of my phone call. Because of how the prior owners of the house had the basement set up, the tank needed to be turned around so it was a bigger job than expected. Steve came out and helped Nick with this added job. The whole process took less than 4 hours and the estimate was right on, plus the unforeseen expense of turning the tank around (which they charged only for the extra hour of service, no parts). We will definitely use Bottazzi in the future.
Repaired leaking toilet & bathroom sink, replaced broken water shut off located in awkward place and require soldering.
On a weekend, inspired by a hefty water bill I was determined to DIY all the little leaks. Starting with the bathroom sink and ending with the toilet, I headed to the local hardware chain to get the parts I needed. So the first important lesson is the store sells parts, not skills. It?s an older two family home, and my tinkering resulted in, a drip turned into a trickle and trickle to a stream. The local plumber I?ve counted on for over 20 years developed amnesia [bye bye Dave] and for the first time, I turned to Angie?s List. I choose Bottazzi Plumbing because of ?A? rating, and they were in the neighborhood, and I wasn?t disappointed. Steve answered the phone on a Sunday [my hero], listened to my story and had me follow up with an email. He called the next day as promised and had an associate at my door by noon. My adventure caused more damage than I was aware of but Frank corrected all my errors, and the pricing [$383 with tax] was competitive given the complexity of the work. Among other things, I broke the water shut off to the toilet that was a pain to repair due to its location. As a single female customer, I felt respected, and Frank explained all aspects of the repair using a language I could understand. My bathroom is now Zen and not a water torture chamber, and I anticipate savings on my water bill. Planning a refi to do kitchen & bathroom upgrades, I see more business in our future; Thank you Bottazzi Plumbing, Thank you Angie?s List!
1. Installed the plumbing for a sink in our laundry room. This involved hooking up the faucet and then using plastic pipe to construct a a path from the sink to the drain. 2. Installed a toilet. 3. Tightened a kitchen faucet.
Nick came at 8 AM and started to work. All went well. I could not find the plastic caps for the toilet bolts - fortunately he had some in his supplies. After assembling everything, he tested the sink and toilet to make sure there was no leaks. For the sink, he used plastic pipe to make a drain. For the toilet, he had to attach the bowl to the tank. He had to drill into our new tile to be able to attach the toilet to the floor. All went well. Finally, the kitchen faucet moved. I had tried to tighten it , but failed. Nick had a special tool to use to tighten the faucet. Now it does not move.
I called and they gave me an estimate to replace my garbage disposal unit. They arrived as promised and performed the work within the estimated hour. They cleaned up nicely after their work. Everything is working as promised.
The initial call was pleasant. The workman tried to see if the old unit cold be repaired instead of being replaced but it could not. The work was done quickly and professionally.
Installed new water pressure valve . fixed toilet.
1.Young lady who took the call was very professional and courteous and sent the plumber a few minutes earlier than their usual first appointment to accomodate my schedule. 2. The plumber Nick was on time. Went about his job in a very thorough and professional way. Did an excellent job. Nick was pleasure to work with.
Installed new sump pump with battery-backed up secondary pump,. removed old pump Installed new hot water heater, removed old heater.
It went very well. Before we had the work done, Steve and I had many e-mail messages back and forth, I asked many questions, and Steve was always prompt and thorough in replying. When I asked about purchasing some items myself to possibly save money, he was willing to go with this -- even though I decided not to. When we finally had the work done, the workman was on time and friendly. My wife needed to schedule a shower at a certain time that day, and he arranged the work so the hot water would be available then. He even enlarged the hole in the wooden cover of the sump hole so it would fit around the new pumps. After the work, I requested a formal document indicating the date of installation and what was installed (for warranty purposes), and Steve sent it to me.
I hired Bottazzi Plumbing and Gas Fitting Company to get some plumbing work done. The last time I used their services was around 6 months ago.
I have known Mr. Bottazzi for 18 years and he has done very good work for me. He has done all kinds of plumbing work for me. I had contracted him to do complete refurbishing of a master bathroom and a guest bathroom. The cost was different for the various things that he did. He replaced everything that was torn and broken. The price incurred varied depending upon the kind of work he did. He had also contracted a guy to do the mudding. My bathrooms look great now. He was really willing to work with me about the kind of price. If there is any emergency work, he does it right away. I think he is quite reasonable. When I spoke to him about the guest bathroom, I clearly told him to get the work done only if it would be within the price that I specified. He worked with me to make sure, that it happened the same way I wanted it to be. It was a really good deal which included tiling, plumbing and everything else. It was also within the price that I had asked for. He is very professional and has good workers. You can contact him and talk to him any time, as he is always available, which is something very good and important. He is a good listener and does not have a bad sense of humor. He is really good and I trust him a lot.
Positive: Professionalism, Quality, Responsiveness, Value
Excellent work with obvious attention to detail! Responsive to emergencies and willing to plan out future work, we've used Nick for several jobs in our home in recent years. Professional, reasonably priced, and clean, high-quality work. I would highly recommend!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We wanted to let you know how pleased we were with the service provided during your last visit and visits in the past.
Nick was exceptionally helpful and displayed a good blend of knowledge related to his job. He took the time to explain everything to us. He was courteous and professional but also friendly and anxious to look at any other problems we might have had and pointed out that our shower stall had small cracks in the floor and wanted to bring it to our attention that we will need to get it look at soon. Below are pictures of the new toilet and sink that he put in one of our bathrooms. Plus he updated the faucets and shower head in the tub.
Kathleen and Steve Domenicucci Hudson Mass
The company was great. Was able to come asap and got old broken one out and new one installed very quickly. The prices were great and he was very nice. Would hire this company again if I needed it!
Nick was a pleasure to work with was able to help me out in a very short amount of time. I would recommend to company for your plumbing needs!